Stop paying for extras - it's all included!

All our calling plans include a host of smart calling features. Click on a feature icon to know more about its features.

Anonymous Call Block

This feature allows you to block incoming calls without a Caller ID. You may choose to either reject the call or send it to voice mail.

Automatic Call Back

Need to Reach Someone Who's Line's Always Busy?

Automatic Call Back allows you to place a call to the last number dialed whether the call was answered, unanswered, or busy. You may make calls and receive calls normally while Automatic Call Back is active.

Activate Automatic Call Back

Pick up the receiver, listen for dial tone and press *66.

Deactivate Automatic Call Back

Pick up the receiver, listen to dial tone and press *86.

Call Filter

Call Filter feature gives you the power to control the flow of incoming calls This feature allows you to filter or redirect incoming calls based on certain criteria. You can choose to route a call originating from a particular number or a call matching a wild card pattern to Voice Mail, Find Me & Call Forward module or reject the call with a busy tone. The number of filters that can be configured are unlimited.

Call Forwarding

Away from home or out of the office? Forward all of your calls to any phone number you want.

Miracle Telecom Broadband Phone Service comes equipped with a powerful call forwarding system. You can choose to forward calls to any other number based on certain conditions -

Always
When Busy
When no one answers on your Main Number.
When VOIP Adapter is offline due to internet issues (Also called Failover)

You can configure call forwarding features from your online account. This feature is offered free of cost. A per minute charge will be applicable for every forwarded call. The rate is determined by the calling plan of the Miracle Telecom Number.

Call Return

Couldn't Get to the Phone in Time?

You can automatically dial the last caller's number. Simply pick up the receiver, listen for dial tone and Press *69 to dial back to the last caller that tried to reach you.

Call Waiting

Never Miss an Important Call

Call Waiting alerts you to incoming calls while you're already on a phone call. This feature places your first call on hold while you answer the second incoming call.

How to Switch Between Calls

While you are on the phone, a beep tone alerts you of another incoming call. If you have Caller ID, the second phone number will display on your Caller ID device. To accept the call, press the flash button or switch hook on your phone. The first call will be place on hold while you answer the second call. Pressing the flash button or switch hook on your phone again will return you to the first call. Unanswered calls will forward to your voicemail.

Manage Call Waiting:

To Disable Call Waiting:
- Pick up the receiver
- Listen for the dial tone and press *57
To Reactivate Call Waiting:
- Pick up the receiver
- Listen for the dial tone and press *56

Caller ID

Know who's calling before you answer your phone

Caller ID information displays on your Caller ID device as your phone is ringing so you can identify the caller before you answer your call. All you need is a telephone with built-in Caller ID capability and a display or an external Caller ID box with a display.

Caller ID Blocking

Hide Your Caller ID From Anyone You Call

Use this feature when you want to block your own outgoing Caller ID information whenever you choose. Simply dial *81 prior to dialing your called party to enable this feature for each call.

If you would prefer to permanently block your caller ID, press *67. To turn your Caller ID back on, press *68.

How to Block your Caller ID

(per call):

Pick up the receiver
Listen for the dial tone and press *81 before you dial the number

Custom Ring back Tones

Assign a ringback tone that will be played back to anyone who calls you. You can choose the ringtone that will be played to the caller depending on the caller's number.

Find Me Forwarding

Forward your number to up to 10 different phone numbers.

Find Me Forwarding lets you forward your number to up to 10 phone numbers. You can ring your numbers simultaneously or create your own ring sequence. Wherever you are, your Miracle number can follow you.

Online Access

Set up to 10 forwarding numbers from within your online account management area. Choose any phone numbers including international, domestic, mobile, and VoIP numbers. Activate and de-active your forwarding with a click of the mouse.

Ringing Modes

Flexible ringing modes allow you to prioritize your numbers.

Simultaneous Ring: With simultaneous ring, all your forwarding numbers will ring at the same time. The first line that picks up answers the call.

Custom Ring Sequence: Create your own ring sequence by defining when each number will ring and how long each will be allowed to ring for. This lets you prioritize your forwarding numbers using a sequential or overlapping call pattern.

Ring Your Miracle Phone

You can choose to ring your Miracle phone in addition to your forwarding numbers, giving you the flexibility to roam between your service location and anywhere else at a moment's notice, without having to update your settings.

Voice Mail

If none of your phones answer the call, you can direct the caller to your voice mail box.

Online Account Management

Manage Your Account Online 24/7

Securely manage your account from anywhere online. With our Online Account Management tool, you'll be able to:

View your dialled / recieved call history
View and listen to voicemails
Customize your Miracle Telecom Phone Service with a host of calling features like call filter, ringback tones, speed dialling etc.
View your billing history
Add funds to your account

SIP Trunking

Connect your existing PBX to Miracle's broadband voice network without replacing your current equipment! SIP trunking replaces your existing phone lines with a VoIP connection. Save on monthly service charges by replacing your T1 and/or POTS lines, while keeping your existing PBX, phone stations, and office setup. For more information about our PBX services, please visit our business solutions area.

SoftPhone

Make calls from your PC or laptop!

Our Price: Free!

Soft Phone

Miracle Telecom service works with most commercial and free to download softphones available today in the market.

Speed Dialling

You can setup upto 1000 numbers with unique 4 digit code directly on your online account.

Three Way Calling

Conference Calls Made Easy

This convenient feature allows you to have a conference call with two other parties at different phone numbers. You can initiate calls to both parties or add another party to an established call. Each call is treated as a separate call for billing purposes There is no additional charge for making a Three-way Call, but if you are calling internationally you're call will be billed based on that country rate. See our International Rates.

To Place a 3-Way Call:

Dial your first party as you normally would
Once connected, press the flash button or switch hook on you phone and dial the second party
Once the second party is connected, press the flash button or switch hook again and you're all connected

Total Access

Miracle Telecom is committed to promoting open telecommunications standards such as SIP and maintaining an open access network that is interoperable with a wide range of equipment. Miracle Telecom provides state-of-the-art, standards-compliant equipment to its customers and permits subscribers to use their own devices and PBX systems with Miracle's network. Miracle Telecom LLC supplies each subscriber with SIP credentials that facilitate the use of third-party devices on Miracle's network.

Visual Voice Mail

Access Your Voice Mail Online

In addition to being able to access your voice mail by phone and by email, you can also access your voice mail online in your account area.

Features

Browse all your voice mailboxes in one place.
Forward multiple voice mail messages by e-mail.
Download audio files to your computer.
Search for messages by caller, time, mailbox, and duration.

Voicemail

Get Your Messages by Phone, Email, or Web

Never miss a message with our Voice Mail services. When you're not available, calls will be forwarded to your own personal voice mailbox. When you have new voice mail, you'll be alerted by a stutter tone when you pick up your telephone receiver. Once you retrieve your new messages this tone will return to normal. You may also be notified by a visible message waiting indicator on your phone or by an email notification. Retrieving your messages is easy. Dial your Voice Mail access code and select the retrieval option presented to you. You can change your greeting and customize other features from within the voice mail management menu.

Accessing Voice Mail:

From Your Broadband Phone:
- Dial 000#
- When prompted, enter your password provided on your welcome mail.
- Once you login the auto-attendant will guide you through the remaining prompts
From Any Phone:
- Dial your phone number
- When you hear the prompt to leave a message, press * (star key)
- You will now be prompted to login, enter your password

Basic Operations

Enter your voice mailbox using any of the access methods described above. Follow the prompts to change your mailbox settings.

Voice mail as Email

Access your voicemail at the convenience of your computer. Your voice mails are automatically forwarded to the registered email as and when they are placed.

Virtual Phone Numbers

Add additional numbers outside of your area code or country

Our Price:$3.95/month

A virtual phone number is a secondary phone number that rings to your primary Miracletel line. Now friends and family can call you from anywhere in the world without paying long distance charges when you choose a virtual phone number in their local calling area.

How it Works:

Virtual phone numbers are for incoming calls only. When someone calls your virtual phone number, it will ring to your primary Miracletel line. You can have multiple virtual phone numbers on your account.

Business Users:

Organizations around the world can now maintain a virtual presence in multiple US locations - an excellent way to provide the convenience and cost-savings of local or regional calling to your US customers and associates.

Toll Free Numbers

We can provide you with an 800 / 866 / 877 number for use in USA and Canada. Incoming calls to this number will be forwarded directly to your main miracletel number.

Activation Fee : Free

Monthly Rental: US $3.95

Call Cost : US 3.9¢ / Canada 6.9¢ per minute.